ALEON takes pride in its products and its commitment to providing its customers with quality cases. ALEON has a Worry-Free 10 year warranty that covers the repair of your case in the unlikely event of a defect in materials or workmanship, or if your case is damaged in any other way. If your case cannot be repaired, ALEON will replace it. To submit a repair request, please completely fill in the form below and attach pictures of the damaged case.

If an airline damages your case, ALEON recommends that you file a claim directly with the airline first. If you are not satisfied with the results of your claim, submit a repair request with Aleon directly, using the form below.

Aluminum is the most durable and long-lasting material that luggage and cases can be made of and ALEON cases are designed and produced to offer the highest level of protection for your belongings.

Aluminum by its nature is subject to scratches, dents and dings, however it will not crack, split, puncture or otherwise compromise its contents.  Therefore scratches, dents and dings are not covered by this warranty.

ALEON reserves the right to evaluate and make the final judgment on all claims. Do not send case directly to ALEON. This warranty gives you specific legal rights which may vary from state to state.

Aleon Authorized Repair Shops

Luggage Service
4121 N. Nebraska Avenue
Tampa, FL 33603

King Luggage
14260 SW 142nd Street Unit 106
Miami, FL 33186

Square Luggage
19 Washington Street
Morristown, NJ 07960
contact: Albert Piambo

Bromen’s Luggage
300 Central Avenue
Osseo, MN 55369
Contact: Paul Bromen

For China and Related Areas:

Zhongshan Beidou Wonderful Electronic Technology Co., Ltd.
No. 8 Longchang Road West,
Pingpu Industrial Park, Dabu Village, Sanxiang Town,
Zhongshan City, Guangdong, China
Tel: +86-760-85898802
Attn: Ms Zeng

For Europe:

Aleon Cases GmbH
Mindener Landstraße 15
31629 Estorf / Germany
Mobil (+49)172 2945613
Tel. (+49) 5025 2040042